Frequently Asked Questions

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Hi. The prize can be found inside the bag itself. The bath bombs themselves do not have prizes inside of them. Despite any confusion on this, we hope you had a great experience with the bath bombs! 

Unfortunately, we do not provide refunds for products purchased at other retailers. We only provide refunds for products purchased directly from our company through ou social channels and our website. However, we want to know your reasons for dissatisfaction. Please contact us regarding your experience and proof of purchase at said retailers with a video or photo of the issue to help our quality control. 

Then please provide your name, mailing address, and phone number to help rectify the matter.

TO USE: Break 1-3 squares of the bath bomb bar with your hands into the tub under warm running water, and relax.

TIP: Bar breaks easiest while still shrink wrapped. Break bar into pieces then unwrap and store pieces.

TO STORE: Fizzing reaction will decrease if the bath bomb bar comes in contact with moisture, so after breaking off your desired amount (1-3 pieces with dry hands), store bar in an airtight bag or container, free of moisture and humidity.

DO NOT USE ENTIRE BAR IN BATH AT ONCE!

The name of the speaker on bluetooth on your phone is "BTS-06". In order to connect, just hold down the power button on the speaker and BTS-06 should pop up on your bluetooth connections.

Charge before use.

Drop in as many as you like under your warm running water in your bath, and enjoy! We recommend 1/3 to 1/2 the bag but you can use less or up to the entire bag.

If the surface starts to become less sticky it can be cleaned under warm water with soap and left out to air dry. It should be sticky once again.